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Početna> FAQ

  • Can I have sample to test the quality?

    Yes, Sample order is welcome.

  • How about your price?

    Our prices are subject to change depending on supply and other market factors. We will send you an updated price list according to your demand..

  • Imate li minimalnu količinu narudžbe?

    It depends. For some items, one piece is ok, for some small items, we may have a MOQ and we can do some change depends on the actual situation. Kindly consult us when you are in need for specific products.

  • Možete li dostaviti odgovarajuću dokumentaciju?

    Yes, we can provide documentation according to you need, like ISO Certificate, Test Report, PVOC or COC, etc.

  • Koje je vrijeme isporuke?

    It is depends on your order. Stock sample is about 1-3 days, customize sample is 7-12 days, batch production time is 20-25 days. If our lead time do not work with your deadline, please go over your requirements with your sales representative. In all cases we will try to accommodate your needs. In most cases we are able to do so.

  • Koje načine plaćanja prihvatate?

    You can make the payment to our bank account:
    30% depozita unaprijed, 70% salda u odnosu na kopiju B / L.

  • Koja je garancija za proizvod?

    We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

  • Garantujete li sigurnu i sigurnu isporuku proizvoda?

    Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

  • Kako je sa poštarinama?

    The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By sea is the best solution for big amounts. For exactly freight, we can get for you by your actual need. Please contact us for further information.